I’ve Tried That reader Bryan sent me a very thorough email on Monday outlining a new opportunity to work from home as a virtual customer service agent for NEW Corp. You’ll get to answer incoming support phone calls and help the callers troubleshoot their problems.
Hi Steve and staff,
First of all, great stuff you got going with trying to help people become aware of scams and how to avoid them as well as reviewing legitimate work-at-home positions.
I don’t know if you’ve heard of this: NEW Corp but I thought that maybe you could add it to the “Become a Virtual Customer Service Agent” list of legitimate jobs. I can honestly tell you that this is no scam from my own personal experience; it is a real job that one does from home like the others you’ve listed. One main difference, however, is that one does not get to set their own hours; but there are many schedules to choose from. Moreover, one may choose to work part-time or full-time. The caveat is that he/she must commit to a set schedule for at least six months. As with most jobs, tardiness is a cause for disciplinary action with could lead to termination. So one must login at his/her scheduled time, take scheduled lunches and breaks, attend scheduled virtual meetings and weekly evalutions. In other words, it’s just like being in a “brick and mortar” call-center environment, only it is all done from the comfort of one’s home office. In addition, one will receive a yearly W-2 tax form — as with most jobs. Average starting pay rate is $9.50 per hr and there is room for advancement, plus they are always hiring. NEW (as they are called) offer work in several states within the U.S. I know of Oklahoma, Texas, and Georgia for sure, but I know there are other states as well.
Although it’s not specified in their website, the CCR (Customer Care Representative) will be assisting DirecTV customers with any problems, questions, or concerns. Applicants will attend several email and phone interviews before being considered for a position.
Equipment needed for this position includes: a computer that meets the company’s standard requirements, a hard-wired internet connection (no wireless or satellite service), a landline phone, a headset with microphone, and a work area free of distractions.
I would still be doing this job but my phone company at the time was really screwing me over. Unfortunately, I hate to quit because only that particular phone company offered service in my area. I enjoyed the job, however, it’s only a one-shot chance. If one quits or is terminated, NEW does not rehire. It’s possible the stipulation changed, but last I heard it’s still in effect.
Keep up the great work!
While the work is performed at home, you will have to travel to an on-site location for training. From the job descriptions, you need to live within 120 miles of one of these locations:
- Albany, GA
- Bowling Green, KY
- Carbondale, IL
- Jacksonville, NC
- Jonesboro, AR
- Texarkana, AR
- Terre Haute, IN
- Tyler, TX
- Wichita Falls, TX
To learn more about the company and to apply for a job, click the following link: https://www.newcorp.com/index.php/careers/home_based_ccr/
Now, I haven’t applied for a job myself, but I haven’t been able to find anything negative about the company. If you choose to apply for a job, please send me and email or leave a comment below and let me know how it went and what was your experience with the company.
Thanks for the tip Bryan!