It’s tax season again, which means one thing: scammers who are posing as IRS agents are out to get you.
The scam might occur as a voicemail left on your system, where you are warned that legal action is about to taken against you unless you call back and/or pay your taxes immediately.
The scam might also occur through text message, where you are told where to send payment after clicking on a provided link or opening an enclosed attachment.
Don’t do it.
The real IRS tax delinquency process
On the IRS website, you can learn just how the IRS reaches out to delinquent taxpayers. This occurs through a formalized process that never involves unsolicited phone calls or threats of legal action. In fact, the IRS acknowledges that taxpayers have rights, including the rights to privacy and to appeal.
How does the IRS correspond with delinquent taxpayers?
The IRS does not call you.
The IRS sends a formal letter stating how much money is owed per each tax year. In most cases, separate letters are sent for each year of delinquency, going back up to seven years in time.
Each delinquency is assigned a notice (CP) or letter (LTR) number at its top or the bottom right-hand corner. These numbers can be searched by going to the IRS home page.
Taxpayers are notified that they can appeal the amount of money they have been assessed. Taxpayers are encouraged to pay as much as they can, but they are never told they must pay the entire amount immediately, or that non-payment will result in their arrest or a lawsuit.
Should a taxpayer agree to make payment, the IRS provides a payment page with more information. On this secure page, taxpayers can pay via their bank account or credit/debit card. There are other options listed as well, including paying with cash.
More importantly, for taxpayers who have encountered dire financial circumstances, there are several partial payment and delayed payment options available. Those options include making monthly installments, submitting an offer-in-compromise, and even delaying payment altogether.
Such alternatives can be a lifesaver if you’ve recently lost your business, for example, and simply don’t have the needed profits to make payment on your taxes. Similarly, if you’re a freelancer who has gotten behind on your quarterlies, paying your taxes in monthly installments can stop interest and/or penalties from accumulating.
The IRS Phone Call Scam
The IRS scam tax delinquency “process”
In contrast to the IRS, scammers rely on fear and misinformation to coerce taxpayers into paying their taxes right away, and without knowing the full extent of their rights or appeal options. Scammers also use different means to trick taxpayers into paying the full amount they owe, including the following:
Phone calls: IRS scammers will often robocall recipients, telling them that they must respond immediately or face a lawsuit. One such robocall call might go as follows:
This a final notice from IRS, Internal Revenue Service, which is filing a lawsuit against you. For more information, please call immediately to XXX-XXX-XXXX. Thank you.
When would-be victims return calls made by these robocallers, they’re often connected with individuals with very thick foreign accents. Sometimes, the scammers try to have their victims purchase gift vouchers and provide the ID numbers of those vouchers over the phone. Recently, a bunch of these scammers were discovered and found to be working at an Indian call center.
Emails/letters: IRS scammers may also send out emails or letters, supposedly from the IRS, that even contain case and/or letter numbers and threaten the recipient with legal or criminal prosecution if payment is not made immediately. The fraudulent letters are usually superimposed onto legitimate letters from the IRS that were collected from office trash receptacles or other refuse (one more reason to shred/burn your sensitive documents).
When the victim clicks on a link provided in the email, oftentimes a phishing page boots up and steals the victim’s sensitive information such as Social Security number, credit card number, etc. The IRS warns about identity theft via phishing on its website. Alternately, a malware program infects the victim’s computer.
Texts: Some individuals have even reported receiving bogus texts from the IRS. The messages state that legal and/or court action will be taken against the recipient unless he pays the owed money immediately.
Requests for money: IRS scammers next ask that recipients of their calls, emails, letters and texts send money. However, the money is to be sent by wire transfer or through the purchase of MoneyPak or Green Dot prepaid cards. In some cases, scammers have requested that their hapless victims purchase gift cards and just read off the back codes to them.
The government is never going to accept gift cards over cash, and this is noted on the IRS payments page as well. Likewise, the IRS will offer installment payment plans if the taxpayer cannot pay the entire sum by a given date.
What should you do if you are a victim of an IRS scam?
Unfortunately, many individuals are conned every year and end up losing thousands of dollars to IRS scammers. What should you do if you suspect that you’re a victim of fraud?
First of all, contact the Treasury Inspector General for Tax Administration (TIGTA) via the IRS Impersonation Scam Reporting page.
Also, contact the Federal Trade Commission using the FTC Complaint Assistant on FTC.gov.
When working with the IRS on owed taxes, use the IRS.gov site exclusively. Also, make sure that you are not dealing with an IRS subdomain (irs.scammerssite.gov) by checking if your pages all end in irs.gov.
If you have any doubts about your case, call the IRS directly. Their agents work with people directly on the phone. Agents are more than willing to help you sort through your tax questions, and can even provide you with lots of money-saving advice.