We received this email earlier from a rather distressed reader:
I have checked your site and can’t find the company listed. My brother says he has dropped $14,000 (yes 3 zeros) into US Online America Group and so far no call backs from the staff or his “business coach” and his “business” isn’t up and running yet. I believe it to be a scam but he doesn’t think so. Please advise.
Eesh… $14,000. Fourteen. Thousand. Dollars! Now, I have no idea what The U.S. Online America Group sells or promotes or does for that matter, but whatever they do, for $14,000 you better be getting some damn call backs from the staff.
So I ventured out on to the web to find a bit more about this company. Where to start? Google of course! A search for “The US Online America Group” yields some interesting results. The first listing is for the actual website, but every other result after that links to a page warning you to stay away from USOAG. That can’t be good. I’ll avoid those for now and try and take an impartial look at the site.
What is The U.S. Online America Group?
I looked around the site, read a few pages, but could not come up with a clear consensus as to what the hell you would be doing. I found various links to Amazon and eBay and confusing as hell pricing charts, but no real clear answer as to what the hell they do. They reference setting up a website for $199 plus $89/mo hosting fees (really? $89 PER MONTH? REALLY?) but what you’ll be doing with that website, I have no idea.
Back to the Google search results.
I spent some time reading hundreds or even thousands of complaints against this company. Apparently they suck you in by offering to setup a website that sells satellite TV dishes. Approximately half of the complaints say that the company refused to setup a website until the victim sent in more money and the other half said after spending thousands of dollars, they received a website that never made a single sale.
First they suck you in by offering to setup your website. If they even get it up and running, it will perform poorly. Traffic will be pretty much non-existent and that’s when they’ll hit you with the “advertising package.” They claim the advertising package will send thousands of targeted visitors to your new website, at a price of course. The cost of the advertising package varies, but I’ve read stories of victims getting burned for anywhere between $2,500 and $15,000!
I have yet to read a story where someone has made a single sale.
That’s right. The advertising packages don’t work and no one is making any money. Well, except for the scammers who are running The U.S. Online America Group.
There is just one piece of the website that I do have to share with you guys. There’s a testimonial link on the homepage of the USOAG which you just have to see to believe.
Have you ever seen anything more pathetic?
Now, what advice do I have for the original emailer and any of those who have sent money or are thinking about sending money to these guys?
- Stop communicating with them immediately. Don’t send them another dime.
- Demand a refund for everything you’ve sent them. If they refuse, threaten to contact that Attorney General in Arizona and to chargeback the amount of money they’ve taken from you.
- Get in contact with the Attorney General’s office in Arizona anyway. Let them know about the company and their shady business practices.
- Do a chargeback on the money they’ve taken if they refuse to give you a refund.
- Talk to your bank/credit card company and get your card numbers changed to ensure they can’t take another dime.
- Good luck.
U.S. Online America Group
404 W. Broadway Rd. Suite #107
Please leave a comment below outlining any experiences you’ve had with the company. We’d love to hear them.