Appointment setting jobs have been making noise in the work-from-home world for quite some time, but they didn’t really originate online.
In fact, the sales and real estate industries have been hiring these people even before the internet began.
Perfect for those who have amazing people skills and communication skills, these jobs are a very specific niche that falls under customer service jobs.
If you’re looking for an entry-level position that you can do from the comforts of your own home, this job might be the right fit for you.
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What is an Appointment Setter?
An appointment setter is someone who calls people up in behalf of his/her boss or company.
The goal is to use a list of leads, contact them either by phone or e-mail, and try to convert them into customers by encouraging them to schedule an appointment.
Depending on the company and industry, appointment setters could be assigned to make cold calls (call people who may or may not be interested in your company’s product or services).
As you can imagine, this can be quite unpredictable since some people wouldn’t take unexpected calls kindly.
Appointment setters are quota-driven, usually assigned to contact up to 100 people a day.
They’re also responsible for record-keeping and updating status of leads.
Did a lead become a customer? Did a lead request never to be called again? These are details you will be keeping recording.
What Qualifications Do You Need for Appointment Setting Jobs?
Most companies require appointment setters to have completed high school, while a few prefer those who have a year or two into college.
- Sales and Communication skills – You must be armed with the ability to listen and communicate (either written or orally) to leads. You should also be mindful of cues, which can help you identify a need of potential customers.
- Organization – Imagine how much leads you’ll handle for a week. Now imagine keeping the records of these leads. How efficient you are in organizing data will translate to your productivity.
- Experience in the call center space – The job mostly involves being on the phone, so you must be comfortable making outbound calls daily.
- Advanced computer skills– Aside from data entry, you’ll also be using Microsoft Office products, Google Drive/Docs, or other similar tools.
- Self-motivated – Although you’ll be a part of a team, you will have to handle all leads assigned to you. This is particularly useful with home-based appointment setting jobs.
When it comes to equipment, home-based appointment setters might need to have a computer with a proper headset, and working landline ready.
How much can You Earn as an Appointment Setter?
Office-based appointment setters earn somewhere between $23,000 to $62,000 a year, according to Bureau of Labor Statistics.
Most of the time, sales-based jobs like these are given commissions if they go beyond quota.
Payment can be based on an hourly rate (about $12/hour) with commissions, or commissions only per lead that successfully turns into actual appointments.
Paid training and employee benefits are possible, but not all companies offer them, so make sure to clarify income details before signing the dotted lines.
Like other work-from-home jobs, if you’re an online appointment setter, you will join 1099 contract employees, who file and pay for their taxes voluntarily.
5 Companies Offering Appointment Setting Jobs Online
I’ve rounded up 5 companies actively hiring appointment setters.
Take a look at your options and weight the pros and cons to find the right job for you.
1. Blue Zebra
Blue Zebra has been hiring work-from-home appointment setters for many years, which is why they’re the most popular company on this list.
They’re also legitimate, having hired and paid hundreds of people since 2001.
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Blue Zebra appointment setters are experts at cold calling.
Since cold calling involves trying to contact people who haven’t shown interest in your company’s product or services, you’d have to have thick skin to pull it off every day. There’s always a good chance people you call will get angry, shout or even cuss at you for calling them.
Blue Zebra requires its appointment setters to work from 4 to 8 hours a day, five days a week.
That means that the minimum amount of hours that you can work in a given week is 20 and the maximum is 40.
- How Much Does Blue Zebra Pay? The company hires you as an independent contractor, so your pay will not be deducted by taxes. You have to file and pay for your taxes on your own. Newly-hired appointment setters earn $15/hour, but can quickly get a 10% to 14% increase after the first 2 months if they produce quality results. Other bonuses and incentives are given on top of the hourly pay, such as the client renewal bonus paid after 200 hours of work. Payments are sent weekly via direct deposit.
- PROS: High-paying, consistent work available, on-time payments,
- CONS: Unpaid meeting times, purchase of an ACT software needed for the work ($200 for new)
Paragon Planners operates mainly in the financial wholesaling and financial advisor industry. The company hires regional schedulers by state.
Today, their doors are open to those from the states of AZ, CA, FL, KS, MO, NC, OH, OR, PA, SC, TX, WA.
Because of highly-sensitive financial information, all qualified planners will undergo background checks before starting work.
Training will then involve 6 to 10 hours per week, until a 3- to 6-week training period has been completed. Those who have finished training and shown promise could request for additional client assignments and work hours of up to 32 hours per week.
Regional planners work from 8:30 am to 4:30 pm Monday to Friday in all time zones.
- How Much Does Paragon Planners Pay? The company pays its regional planners from $12 to $14 per hour, depending on experience.
- PROS: Professional managers, on-time payments, flexible work hours
- CONS: Medium to low pay
SalesRoads is one of North America’s leading B2B Appointment Setting and Demand Generation Companies.
Sales Roads has a great management team that encourages individual growth, which is important in work-from-home jobs because the go-to contact person connects the appointment setter to the company.
- How Much Does SalesRoad Pay Appointment Setters? You can earn $13 to $16 per hour, depending on experience. After a few months, you’ll get to enjoy paid time off.
- PROS: Flexible work hours, work from home, higher pay than others
- CONS: Work can be very busy
ManageYourLeads.com boasts of over 7 million qualified leads generated to thousands of clients since it was founded in 1989.
This lead generation company actively looks for qualified appointment setters to add to their team.
Located in Hartford, CT, the company specializes in the B2B appointment setting arena.
As an appointment setter, you should be familiar in selling “complex” B2B products and/or services, including “non commodity” items.
- PROS: The company wouldn’t be around for over 3 decades if they’re not trustworthy and legitimate.
- CONS: There is very little information about salary, employment details, and so on
Sometimes, real estate firms and companies from other industries may look for employees to handle their appointing setting tasks.
Go check FlexJobs and use the search term “appointment setter” to find what kinds of opportunities are available.
TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls.
The company has been providing business development, appointment setting, lead generation and information gathering company since 1996.
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If you’re an experience appointment setter who is up for a challenge, TeleReach can be the ideal company for you. They require up to 100 daily calls, so it’s no easy feat.
- How Much Does TeleReach Corporate Pay Appointment Setters? As an appointment setter for TeleReach Corporate, you only get paid upon successful appointment set. It is commission based with daily, weekly and monthly performance based bonuses.
- PROS: Flexible work hours, work from home, $3,000 employee referral program and Flex Appointments worth up to $520+ per year
- CONS: Commission-based.
Appointment Setter Job Outlook
According to BLS, there will be a 5% decline for the demand of appointment setting jobs due to automation advancements through 2026.
However, this doesn’t include home-based appointment setters, since companies tend to go about technological changes gradually. As companies automate this particular task, there will be a spike in outsourcing the work to home-based freelancers.
You can take advantage of this period, especially if you’re looking for a short-term job.