Amazon work-from-home jobs are attractive to many people in need of a new career.
After all, Amazon is the biggest retailer in the world and the company continues to break records (beating Target in terms of revenue with its CEO Jeff Bezos becoming the richest man in the world, and so on).
But does Amazon offer home-based jobs? If so, do they pay well? This post discusses everything you need to know about online Amazon work opportunities:
Types of Full-time Amazon Work-from-Home Jobs
The locations vary, but most of these positions require 75 to 80% virtual work and the rest office-based.
Divisions like Amazon Care and Amazon Web Services (AWS) have these positions. You will be working facing customers, so you have to be knowledgeable about Amazon products and services.
Because Amazon is an online company through and through (unlike Target and Walmart whose companies began with their brick-and-mortar stores then adapted their online stores), the IT divisions like software/hardware development, data science, Internet-of-Things (IoT), and many others are some of the MOST important teams of Amazon.
They are the ones who ensure the stores are always up and running, safe for payment, safe from hackers, and continuously upgrading to accommodate new technologies.
There are VERY FEW work-from-home positions in fulfillment and operations management, since these divisions are the ones responsible for bringing products in and out of Amazon’s warehouses. These employees have to be physically on site.
But if you’re lucky, you’d be able to find positions (check right before peak shopping dates).
Amazon is always looking for medical coders, bio-pharma, and healthcare solutions architect.
These positions earn around $50/hour or ($150k annually) and work with Amazon’s healthcare partners.
At-home call center representatives are in-demand and Amazon providers excellent opportunities for those who wish to join their customer service teams.
Amazon’s customer service reps earn about $16/hour.
Many of these positions are get filled out quickly, so you really need to be on the lookout and be ready with high-speed internet, your own computer and a dedicated phone line.
If you’re lucky to apply to an at-home customer service position, make sure to check for state/location requirements. Even if you’ll be working from home, the job is often only offered to specific states or countries stated on the job listing.
Qualifications for Amazon Work-from-Home Jobs
The qualifications vary per position, so if you’re interested in an HR job, you have to have experience as part of a recruitment team. This goes for any other type of work-from-home job.
Some jobs only require a high school diploma, while others need a college education to apply for the job.
Generally though, here are things you need to prepare for an at-home Amazon job:
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- Excellent communications – Whether you’re part of the IT team or Amazon Care customer service, you need to be able to express your views verbally and in written form.
- Computer and internet – Your equipment and connection must be able to accommodate your tasks. If not, you have to update your PC parts or internet plans before starting the job.
- Your home office or a spot conducive to working – You need a quiet place to work, especially if you’re going to be talking to customers and Amazon clients.
- Technical skills – You’re not going to have tech support to help you troubleshoot computer or app issues, so you should be able to handle operating the basic tools like email programs, chat services, Microsoft Office, and other in-house programs.
- Love for Amazon – How well do you know Amazon? Are you a customer? Do you know other products aside from the Amazon store? What experiences do you have using Amazon products/services? All these things help you land a job with Amazon.
How to Apply to Amazon Work-from-Home Jobs
All Amazon jobs (whether home-based or full-time onsite) are accessible at amazon.jobs website. You can search the site various ways:
- By location: Since this guide is about work-from-home Amazon jobs, let’s stick to virtual positions. The jobs may be virtual (and technically can be done from home), but this doesn’t mean you can apply to all of them. If you’re from Japan, there are jobs specific to your country. Same as the US-based jobs that are further categorized into states.
- By category: If you choose “search by category,” you’ll be able to sort through the positions both office-based and virtual in a particular department. If you’re an IT professional, you should probably check out Software Development, Database Administration, Data Science, Hardware Development, Internet-of-Things (IoT), and so on. Don’t worry, once you’ve chosen the categories that fit your skills best, you can still filter the results and find “virtual” under the location tab.
- By keyword: If you know exactly the position you want, use the search bar and enter appropriate keywords to begin your search.
Like any job, you’ll need to have your cover letter and resume ready when sending your application.
Most likely, you’ll receive an e-mail for an interview date if they’re considering you for the position. For at-home jobs, expect the interview to be conducted via video chat or over the phone.
5 Things to Expect with an Amazon Work-from-Home Job
- Location: Not every state is eligible for Amazon work-from-home jobs. You have to check with the recruiter if your location is passable as 100% remote work. And if your state isn’t included, the recruiter should tell you which physical Amazon office you need to travel to about 15% to 30% of the time.
- Training: Like the job itself, training is done mostly at home but some positions may require training onsite. The training phase should be paid.
- Salary: Entry-level customer service reps earn about $11 an hour, but the pay is still determined by the position, experience, and other factors.
- Work hours: The positions above are full-time. Any client-facing position is expected to be available to work during weekends, nights and holidays on top of regular Amazon customer service hours. Some part-time jobs are available, but they’re only posted occasionally and get filled quickly.
- Seasonal work: Seasonal job positions are posted around August to October in preparation for the busy shopping season months (November, December, January). Note that these jobs are listed as seasonal jobs and that if hired, you’d likely not receive any employee benefits.
Part-time Amazon Work-from-Home Jobs
Aside from the full-time Amazon jobs you can apply to online, there are two other non-traditional opportunities you could check out:
- Amazon Flex – If you don’t want to get stuck at home and you don’t want to work in Amazon warehouses either, joining the Amazon Flex program gives you a unique option. With millions of orders being processed in and out of Amazon warehouses daily, you could deliver goods to Amazon customers and earn about $18 to $25 per hour. Download the Amazon Flex app to join and receive bookings. It’s similar to Uber, except bike/motorcycle delivery isn’t allowed. Also, prepare to be background-checked.
- Amazon Mechanical Turk (MTurk) – You can’t replace your paycheck with mTurk, but if you’re looking for quick gigs for extra cash, this Amazon crowdsourcing program could be what you’re looking for. You’ll be doing simple, but repetitive tasks for cash. Once you finish at least 100 tasks, you’ll be able to earn higher-paying tasks.
Note on Covid19-related, temporary work-from-home Amazon jobs:
Amazon, which had previously set a Sept 7 return date, said employees will now be expected to report to its US offices on Jan 3, 2022.
Of course, this option is only available for tech and corporate workers. Employees who are part of the fulfillment department (such as warehouse workers) are expected to show up on-site to pack boxes, sort merchandise and load and unload trucks at Amazon warehouses.
You can try to apply to traditional office-based jobs on Amazon, but end up having to work from home during the remaining months of 2021 while this mandate continues to be in effect.
Passive Income with Amazon
If you’re not looking for an 8-to-5 job and would rather build a business around Amazon, there are several ways you can do this, such as:
- Product testing – As an Amazon product tester, you use a product either bought from Amazon or sponsored by an Amazon shop, then give your honest review. Amazon won’t be paying you directly, but you’ll earn from various third-party sites.)
- Sell products on Amazon – If you wish to really get into Amazon, you could open up a storefront and sell products there. This method isn’t the easiest way to earn from Amazon, especially the dreaded product research phase, but the rewards are definitely worth the trouble.
- Join the Amazon Influencer Program– If you’re BIG on social media, join this program, recommend stuff to your audience and earn commissions from referral sales. The idea is similar to affiliate programs, except the referrals would come solely from sites like Instagram, Tik-Tok, YouTube, Pinterest and so on.
- Sell arts and crafts on Amazon Handmade – This invite-only community lets artists and crafters sell their products on Amazon (which gets a cut every time you sell an item).
In 2020, Amazon reported a net income of $21.33 billion, up from an $11.6 billion net income in the previous year. If you want to get a slice of the pie (even if it’s just an extra hundred dollars a month), start earning from Amazon today right from the comforts of your own home.